At Nukvah, we understand the importance of timely and reliable shipping when it comes to delivering your beauty products. That’s why we have implemented a comprehensive shipping policy to ensure a smooth and efficient delivery process for our customers.
1. Shipping Methods: We offer various shipping methods to cater to your needs. Whether you prefer standard shipping or expedited delivery, we have options available to suit your requirements.
2. Processing Time: Once your order is placed, our dedicated team works diligently to process and pack your items. Please allow 1-2 business days for order processing before shipment.
3. Shipping Time: The shipping time will depend on the shipping method selected at checkout. Standard shipping typically takes 3-5 business days, while expedited shipping can arrive within 1-2 business days. Please note that these timeframes are estimates and may vary depending on your location.
4. Shipping Costs: We strive to offer competitive shipping rates to our customers. The shipping cost will be calculated based on the weight and dimensions of your order, as well as the shipping method chosen. You can view the shipping cost at checkout before completing your purchase.
5. International Shipping: We currently offer international shipping to select countries. Please note that international orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the product or shipping costs.
6. Order Tracking: Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment and estimate the delivery date.
7. Shipping Restrictions: Some products may have specific shipping restrictions due to their nature or regulatory requirements. If any restrictions apply to your order, we will notify you during the checkout process.
8. Lost or Damaged Packages: In the rare event that your package is lost or damaged during transit, please contact our customer support team as soon as possible. We will work with the shipping carrier to resolve the issue and ensure that you receive a satisfactory resolution.
9. Address Accuracy: It is essential to provide accurate and complete shipping information to avoid any delays or misdeliveries. Please double-check your shipping address before finalizing your order. Nukvah is not responsible for any delays or additional costs caused by incorrect or incomplete addresses provided by the customer.
10. Shipping Policy Updates: We reserve the right to update our shipping policy at any time without prior notice. Any changes will be reflected on this page, and it is recommended to review the policy periodically. At Nukvah, we strive to provide exceptional customer service, and our shipping policy is designed to ensure a positive shopping experience. If you have any further questions or concerns regarding our shipping process, please don’t hesitate to contact our customer support team. We are here to assist you.
